SERVICES

TrustMark

AA is an NICEIC 'Trustmark' contractor for your security & peace of mind.

The benefits to you of using a TrustMark approved tradesmen

What is TrustMark
TrustMark is a quality mark which operates a framework under which 30 plus scheme operators work in the RMI (repair, maintenance and improvement) sector, including trade associations, local government trading standards teams, and independent scheme operators. These schemes are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen. This enables the TrustMark scheme operators to promote improved RMI sector standards, and tackle related issues such as better enforcement. All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaint procedures are being maintained.

What makes selecting TrustMark tradesmen so worthwhile?
1. A firm's technical skills have been independently checked through regular on-site inspections, as well as checks on their trading record and financial status;
2. Firms have signed up to a code of practice that includes insurance, good health and safety practices and customer care;
3. The approved scheme operator has checked and will continue to monitor the firm's quality of work, trading practices and customer satisfaction;
4. Firms are able to offer an Insurance Backed Warranty;
5. Deposit Protection Insurance is available for consumers in the event a firm should cease trading;
6. Firms will be able to tell you about any building regulations you must comply with and may also be able to provide appropriate certificates;
7. If you have a problem or disagreement with the firm, there will be a clear and user-friendly complaints procedure to help resolve the issue;
8. The scheme is fully supported by Government, the building industry and consumer protection groups.
9. All of these checks will give you - Peace of Mind

If a firm displays the TrustMark logo you know that they have been approved and inspected, and as one of the scheme operators, the firm meets the required Government endorsed criteria as described above.

Electrical Safe

AA Electrical services is a part P compliant contractor

So what does ‘part p’ mean - What is part P?
Part P is a jargon word used in the building industry when referring to some new regulations introduced in 2005. The purpose of these new regulations was to protect home owners and businesses from substandard work being carried out.

What does Part P state?
The Part P requirement in the new regulations states that “Reasonable provision shall be made in the design and installation of electrical installations in order to protect persons operating, maintaining or altering the installations from fire or injury.”

What does Part P mean for home owners?
Part P should mean that electrical installations must be safe and not likely to cause injury to person or property.

What work does Part P apply to?
Part P applies to fixed electrical installations in homes (which includes gardens and shared amenities in blocks of flats).

What checks and certifications are there?
For Part P work, qualified electricians have to be independently assessed and certified as competent to carry out the work. Once assessed Electrical Contractors can submit the inspection certificates directly to Building Control, to confirm the work meets Building Regulations.

What Happens if you Ignore Part P?
Electrical Safety is a life and death issue and it is important that electrical alterations are carried out safely. Compliance with the Building Regulations is a legal requirement and ignoring the Regulations can result in the electrician and the householder being prosecuted. As well as this when the house goes up for Sale the purchaser’s solicitor is likely to require Certificates for any electrical alterations carried out in the property. If the Certificates are not available the house sale is likely to fall through or the value of the property is likely to be reduced.

Part P Electrical Safety

AA Electrical services is a part P compliant contractor

So what does 'part p' mean - What is part P?
Part P is a jargon word used in the building industry when referring to some new regulations introduced in 2005. The purpose of these new regulations was to protect home owners and businesses from substandard work being carried out.

What does Part P state?
The Part P requirement in the new regulations states that "Reasonable provision shall be made in the design and installation of electrical installations in order to protect persons operating, maintaining or altering the installations from fire or injury."

What does Part P mean for home owners?
Part P should mean that electrical installations must be safe and not likely to cause injury to person or property.

What work does Part P apply to?
Part P applies to fixed electrical installations in homes (which includes gardens and shared amenities in blocks of flats).

What checks and certifications are there?
For Part P work, qualified electricians have to be independently assessed and certified as competent to carry out the work. Once assessed Electrical Contractors can submit the inspection certificates directly to Building Control, to confirm the work meets Building Regulations.

What Happens if you Ignore Part P?
Electrical Safety is a life and death issue and it is important that electrical alterations are carried out safely. Compliance with the Building Regulations is a legal requirement and ignoring the Regulations can result in the electrician and the householder being prosecuted. As well as this when the house goes up for Sale the purchaser's solicitor is likely to require Certificates for any electrical alterations carried out in the property. If the Certificates are not available the house sale is likely to fall through or the value of the property is likely to be reduced.

Exor Accredited

Exor accredited, our team of friendly, courteous and experienced electricians are all qualified and CRB vetted. Friendly & approachable we always give full & clear explanations of our work. Find our references on Checkatrade.com.

This qualification standard is widely recognised and utilised in both the public and private sectors. It positions suppliers of goods, works or services to win contracts by demonstrating you are Exor Qualified. Exor Qualified proves your business has been accredited to standard where competency, viability and adherence with legal requirements have been achieved.

There is no better way for a supplier of goods, works or services to position your business to win contracts in the Public & Private Sectors, by demonstrating you are Exor Qualified. Exor Qualified proves your business has been accredited to standard where competency, viability and adherence with legal requirements and current codes of practice are assessed.

Exor uses a set of standards that have been developed over the past ten years in consultation with clients to become an accepted criteria for qualification for Public and Private sector Clients. Being Accredited to the Exor Qualified Standard is more than a Pre-Qualification check, traditionally used by the public sector, the Exor Qualified standard can mean that you do not have to fully complete PQQs and with many of the Authorities Exor work with you will be automatically qualified and be in a position to tender for business

NICEIC Approved Contractor

The key benefits of using an NICEIC-registered Contractor

NICEIC has been assessing the technical competence of electricians for over 50 years. Their aim is to protect everyone who uses electricity from unsafe electrical installations anywhere. To achieve this, they maintain a register of qualified, competent electricians.

They look at a representative sample of the contractor's work, their premises, documentation, equipment, and the competence of their key supervisory staff. Once contractors become registered with NICEIC, they are re-assessed on a regular basis to ensure that their high standards are maintained.

Enrolment with NICEIC is voluntary, but electrical contractors who are conscientious about the service they offer would consider it a priority to enrol. Over 25,000 contractors are registered by NICEIC, covering the whole of the UK, including Northern Ireland. This means that you're sure to have a choice of competent contractors operating in your area.

The main benefits of using a contractor registered by NICEIC include:

• Safety and Competence
• Compliance with Building Regulations
• Insurance Backed Warranty
• Guarantee of Standards Scheme
• Independent Complaints Procedure
• Safety and competence
• Electricians registered by NICEIC are assessed on a regular basis to ensure that they are competent and capable of meeting the relevant technical and safety standards, codes of practice and rules of the Schemes they are registered to.
• Compliance with building regulations
• Contractors registered to NICEIC Building Regulations Schemes are authorised to self-certify their work without hindrance from Local Authority Building Control. This saves you both time and money when undertaking work that requires notification under the Building Regulations.

Insurance Backed Warranty
The NICEIC Insurance Backed Warranty covers work done by contractors registered to the NICEIC Domestic Installer Scheme that is notifiable to Building Control. The purpose of the Warranty is to protect consumers should any work be found not to comply with the Building Regulations under circumstances where the contractor is no longer in business to undertake the necessary remedial work. So remember to ask the contractor for a Part P certificate on completion of work. The certificate will have the IBW details on it.

The financial limit placed on the remedial work is £25,000 for any one installation per period of insurance and the warranty is valid for a period of six years from the date of completion of the original work.

Guarantee of Standards Scheme
NICEIC expects its registered contractors to provide a quality service to their customers and, therefore, endeavour to resolve all complaints about the technical standard of their electrical work. If a customer and an Approved Contractor are unable to resolve an alleged deficiency in the technical standard of electrical work, the customer can make a formal complaint to NICEIC. NICEIC will help facilitate the negotiations between the contractor and the complainant.

Independent Complaints Procedure
The NICEIC Complaints Procedure requires the an NICEIC-registered contractor to resolve the technical deficiency without additional cost to the consumer. However, if the contractor does not undertake the required remedial work, NICEIC's Guarantee of Standards Scheme ensures it will be done by another NICEIC-registered contractor, at no cost to the customer.

NICEIC operates an independent complaints procedure. If the electrical work of a registered contractor is found to be below the accepted technical standard, NICEIC requires the contractor to correct the work, at no additional cost to the customer. NICEIC is concerned solely with the safety and technical standard of the electrical work carried out by Approved Contractors, and the standard of certification and periodic inspection reports which Approved Contractors are responsible for producing.

Proud member of Checkatrade

Why are we with checkatrade and how does it help you?
When you need work doing around your home, finding reputable tradesmen can be difficult. Can you really trust them? Checkatrade is a free service that gives you the background information you need to make a confident decision.

They offer a directory of trades and services who have been vetted to high standards, for example by verifying their insurance, qualifications and professional memberships. Not only that, but they also monitor contractors work on an ongoing basis by collecting feedback directly from their customers.

Since 1998 they've collected 382,797 customer reports which give you the facts about the strengths and weaknesses of listed companies. You know what you are getting. Recommendation, reputation, and a standard you can trust.

The Checkatrade Standard
Checkatrade trades and services pledge to you, their customers, to:

• Be honest.
• Inform you of any call-out fees before attending the work.
• Be realistic regarding start dates and how long work will take.
• Return all phone messages you leave promptly.
• Keep all appointments booked and be on time. If unable to make original time or date, they will call you to let you know and reschedule where necessary.
• Let you know immediately if they are unable to carry out estimated work, referring you back to Checkatrade for assistance in finding another tradesperson.
• Be courteous and respectful to you, your property and your belongings.
• Keep you notified of all aspects of the work being undertaken.
• Advise you before commencing any works that generate further costs due to variation from the original contract.
• Create an additional contract for any variations to the original contract agreement, signed by both parties (you and the tradesperson).
• Never demand cash.
• Never be threatening, or verbally or physically abusive.
• Deal with any complaints promptly and professionally.